Specialist, Transfer Credit and Systems

Lindenwood; Saint Charles (MO); On-site; USD 42,000 - 62,000; Full time

Job summary

Lindenwood University in Saint Charles, MO seeks a Specialist, Transfer Credit and Systems to lead transfer credit evaluation, including AP/IB and military credits, and to manage the OneOrigin Sia AI system and TES database. You will collaborate with Admissions, Advisors, and academic units to ensure accurate credit transfer and policy compliance.

The role requires a Bachelor’s degree and at least one year in higher education, with strong communication and organizational skills.

Qualifications

• Bachelor’s degree required; familiarity with FERPA and higher-ed privacy laws.
• Minimum 1 year experience in higher education required.
• Strong written, verbal, and interpersonal communication.
• Highly organized and detail oriented.

Responsibilities

• Lead evaluation and posting of transfer credits, including AP/IB and military credits.
• Manage OneOrigin Sia transfer AI and TES database.
• Coordinate with admissions, advisors, and departments on credit transferability.
• Train staff on transfer systems and evaluation processes.
• Provide high-quality customer service via email and phone.

Skills

Communication skills

Confidentiality

Attention to detail

Organization

Critical thinking

Diversity & inclusion

Education

Bachelor’s degree

Tools

Anthology Student

College Source TES

Job description

Welcome to Career Opportunities at Lindenwood University.PLEASE READ: For all applications, please include your resume and cover letter. You may skip the “ Quick Apply ” page by simply clicking “ Next ” at the bottom of the page. When you arrive at the “ Experience ” page, you may upload all desired documents using the upload box labeled “ Resume/CV. ” This is the appropriate box to upload all documents.Benefits of Being a Lindenwood Employee:Upon hire, employer-paid tuition benefits for bachelor’s (employee, spouse, and dependent) and master’s degree programs (employee and spouse only).Tuition discounts for doctoral programs (employee only).Comprehensive benefits plan: medical, dental, vision, life insurance, disability insurance, and retirement options.Paid holidays: MLK Jr. day, Good Friday, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving break (Wednesday – Friday), and winter break (Dec. 23 – Jan. 1).Free lunch Fridays: LU employees are eligible for a free meal on Fridays at the Evans Commons Dining Hall or Spellman Dining Hall; Chick-fil-A and Qdoba included.Professional development opportunities through the Lindenwood Learning Academy .JOB TITLE SUMMARYJob Title: Specialist, Transfer Credit and SystemsDivision: Academic AffairsEvaluation Group: StaffFLSA Status: Non-ExemptReports To: RegistrarPositions Supervised: N/AJob SummaryThe Specialist, Transfer Credit is responsible for leading the university’s transfer and articulation processes and is the lead contact for evaluating and posting transfer credit including college transfer credit, standardized tests, military credit, and AP and IB exams. The position oversees the OneOrigin Sia transfer AI and manages the College Course TES database.Essential Job Functions and Performance IndicatorsThe intent of this job description is to provide a representation of the types of duties and level of responsibility that will be required of positions given this title. This job description shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.Job Responsibilities and ExecutionMaintains familiarity with Family Educational Rights and Privacy Act (FERPA) regulations and privacy laws governing higher educationServes as primary expert for all issues and questions related to the interpretation and application of transfer credit evaluation policies and proceduresManages processes related to the creation, coordination, implementation, and maintenance of all aspects relevant to the evaluation of transfer creditCollaborates with enrollment counselors, college departments, advisors, and academic services in determining the ability of credits to transfer to meet general education and program requirementsCollects and maintains data related to volume, efficiency, and productivityCollaborates with relevant stakeholders to implement best practices related to transfer and articulationCompletes unofficial and official transcript evaluationsAssists returning students with assessing how previous credits will apply to the current academic programsIndependently resolves student issues and complaintsMaintains the university’s transfer database within Anthology Student and College Source TESManages the university’s transfer AI system and coordinates with the IT Enterprise team on essential updates and integrationsOversees all aspects of the transfer equivalency process and holds academic college partners accountable for completing timely credit evaluationsCoordinates with Athletics to integrate incoming athlete evaluations with the master transfer data baseTrains advisors, Academic Services staff, faculty, and administrators on the use of transfer systems and transfer evaluation processesService ExcellenceSupports the mission of the University and serves as an ambassador of the Q2 culture of service excellenceModels, supports, and holds others accountable to the University’s valuesWorks events for Honors Convocation and Commencement ceremonies (if applicable)Interacts with students, faculty, staff, coaches, and alumni in a professional mannerProvides excellent customer service via email and phone, answering questions regarding Academic Services proceduresCommunication, Teamwork, and CollaborationAnswers questions via telephone or email, or by assisting walk-ins (if applicable)Resolves issues within an efficient timeframeJob may require other duties as assigned.Required Qualifications – An equivalent combination of education, training, and experience will be considered. Additional requirements may be designated by position.Bachelor’s degree;Familiarity with FERPA regulations and privacy laws governing higher educationMinimum of 1 year experience within the field of higher education requiredKnowledge, Skills, and Abilities – May be representative, but not all inclusive, of the knowledge, skills, and abilities necessary to perform this job competently.Demonstrated ability to work effectively with individuals from diverse communities and culturesAbility to maintain strict confidentialityStrong written, verbal, and interpersonal communication skillsHighly organized and detail orientedAbility to use good judgment and think criticallyWorking knowledge of Microsoft Office SuiteWork Environment – Environmental or atmospheric conditions commonly associated with the performance of this job’s functions. Please click here to view Lindenwood University’s flexible work designation descriptions.General office settingNon-Standard FlexPhysical Abilities – The physical demands described below are representative of those that must be met by an employee to successfully perform this job’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.Ability to work effectively at a computer for up to eight hours dailyAbility to sit for extended periods of timeRegular attendance is a necessary and essential functionSome physical work required while setting up for commencement ceremoniesEqual Opportunity EmployerLindenwood University is an Equal Opportunity employer. The University complies with appropriate federal, state, and local laws and provides equal employment opportunities and access to educational programs without regard to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected status to all qualified applicants and employees. Lindenwood University is committed to a policy of non-discrimination and dedicated to providing a positive discrimination-free educational work environment.