Coordinator, Advancement Operations

Lindenwood University; Saint Charles (AR); On-site; USD 52,000 - 74,000; Full time

Benefits offered by this job

Tuition benefits

Tuition discounts for dependents

Comprehensive benefits plan

Paid holidays

Free lunch Fridays

Professional development opportunities

Job summary

Lindenwood University in Missouri seeks an Advancement Operations Coordinator to support a broad range of operational needs within University Advancement. You will help with financial reconciliation, gift administration, donor relations, and cross-functional project support for campaigns and stewardship.

The role requires collaboration across teams, strong organizational skills, and meticulous data management to ensure timely reporting to stakeholders.

Qualifications

• Bachelor’s degree required.
• Minimum of one year related work experience, preferably in a university or nonprofit organization.
• Experience with donor relations, fundraising operations, or corporate/nonprofit communications is a plus.
• Ability to work with diverse communities and cultures.

Responsibilities

• Assist departmental budgeting and reconciliation.
• Coordinate gift processing, including routing, recording, and acknowledgments.
• Update donor records in Raiser's Edge NXT and maintain donation fund balances.
• Support leadership with records and reports in Raiser's Edge NXT.
• Serve as first point of contact for constituents and donor inquiries.
• Assist events and engagement teams with meetings, travel, and catering logistics.
• Answer phones, manage advancement emails, and schedule appointments.
• Produce and distribute gift and donor reports.
• Coordinate payroll deductions and annual acknowledgement letters.

Skills

Diversity & collaboration

Communication

Organizational skills

Attention to detail

Multi-tasking

Education

Bachelor’s degree

Job description

Welcome to Career Opportunities at Lindenwood University.

PLEASE READ: For all applications, please include your resume and cover letter. You may skip the “Quick Apply” page by simply clicking “Next” at the bottom of the page. When you arrive at the “Experience” page, you may upload all desired documents using the upload box labeled “Resume/CV.” This is the appropriate box to upload all documents.

Benefits of Being a Lindenwood Employee:

• Upon hire, employer-paid tuition benefits for bachelor’s (employee, spouse, and dependent) and master’s degree programs (employee and spouse only).
• Tuition discounts for doctoral programs (employee only).
• Comprehensive benefits plan: medical, dental, vision, life insurance, disability insurance, and retirement options.
• Paid holidays: MLK Jr. day, Good Friday, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving break (Wednesday – Friday), and winter break (Dec. 23 – Jan. 1).
• Free lunch Fridays: LU employees are eligible for a free meal on Fridays at the Evans Commons Dining Hall or Spellman Dining Hall; Chick-fil-A and Qdoba included.
• Professional development opportunities through the Lindenwood Learning Academy.

About Lindenwood University Advancement

Located in historic St. Charles, Missouri, Lindenwood University is a premier, independent comprehensive institution known for student-centric focus and innovation. Lindenwood is committed to providing an exceptional, values-driven education that prepares students to thrive in a dynamic world. It is an exciting time to join the Lindenwood Advancement team. As we prepare to launch a comprehensive fundraising campaign, we are aligning our operational infrastructure, building high-impact philanthropic opportunities, and enhancing our engagement with alumni, donors, and regional constituents to support student success, experiential learning, and innovative campus spaces. At Lindenwood, we benefit from working at a picturesque, historic campus, located in a thriving micro-urban community that’s adjacent to a major metropolitan city.

JOB TITLE SUMMARY

Job Title: Coordinator, Advancement Operations

Division: University Advancement

Evaluation Group: Staff

FLSA Status: Exempt

Reports To: Associate Vice President, Advancement Operations

Positions Supervised: N/A

Job Summary

The advancement operations coordinator serves as a foundational operational partner for the advancement division, supporting a variety of operational needs including financial reconciliation, gift administration, alumni and donor relations, and more. Beyond core operational workflows, this role actively collaborates on cross-functional initiatives, coordinating logistics and project support for strategic engagement, events, fundraising campaigns, and donor stewardship while ensuring timely reporting to stakeholders.

Essential Job Functions and Performance Indicators

The intent of this job description is to provide a representation of the types of duties and level of responsibility that will be required of positions given this title. This job description shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Job Responsibilities and Execution

• Assists in departmental budgeting and reconciliation
• Coordinates all stages of gift processing, including gift agreement routing, gift processing and recording, fund and scholarship records creation, stewardship and engagement plan creation, and gift acknowledgment and receipting
• Updates constituent information in Raiser’s Edge NXT and keeps detailed records of donations and fund balances
• Assists Advancement leadership team in maintaining records and contact reports in Raiser’s Edge NXT
• Serves as the first point of contact for constituents reaching out to University Advancement
• Assists the events and engagement teams in scheduling and organizing meetings, travel, conferences, catering and departmental events
• Answers phones, reads and responds to advancement email, forwards messages and confirms appointments
• Runs and distributes a variety of reports, including gift reports
• Processes payroll deductions and recurring gifts, including oversight of annual acknowledgement letter mailing
• Coordinates logistics related to the annual giving and memorial gift programs, in collaboration with development colleagues

Service Excellence

• Acts as a liaison with other departments and outside agencies
• Handles confidential and nonrecurring information and explains policies when necessary
• Supports the mission of the University and serves as an ambassador of the Q2 culture of service excellence
• Models, supports, and holds others accountable to the University’s values
• Partners with development, stewardship, and engagement teams to coordinate logistical details, schedules, and workflows for signature events, donor engagement initiatives, centralized stewardship projects, and broader campaign activities

Communication, Teamwork and Collaboration

• Works independently and within a team on special nonrecurring and ongoing projects
• Supports tracking donor communications, including phone calls, thank you letters, pledge reminders, and donor impact report distribution in RENXT
• Tracks colleague participation in Raiser’s Edge NXT, Give Campus, ResearchPoint and other applicable database and software training paths

Job may require other duties as assigned.

Required Qualifications – An equivalent combination of education, training and experience will be considered. Additional requirements may be designated by position.

• Bachelor’s degree
• Minimum of one year of related work experience, preferably in a university or non-profit organization—internship experience may also be considered

Knowledge, Skills and Abilities – May be representative, but not all inclusive, of the knowledge, skills and abilities necessary to perform this job competently.

• Demonstrated ability to work effectively with individuals from diverse communities and cultures
• Exceptional organizational skills and meticulous attention to detail, with a strong commitment to data integrity, confidentiality, and compliance
• Excellent written and verbal communication skills, with a collaborative, customer-service-oriented approach to partnering with internal colleagues, leadership, and external donors
• Highly organized and motivated, with ability to multi-task and manage multiple competing priorities
• Ability to meet tight deadlines in a fast-paced environment.
• Strong professional integrity
• Ability to problem solve, use good judgment and think critically
• Basic research skillsAbility to learn and apply institutional policies and procedures

Work Environment – Environmental or atmospheric conditions commonly associated with the performance of this job’s functions. Please click here to view Lindenwood University’s flexible work designation descriptions.

• General office setting
• Considerable phone and computer time, utilizing a Virtual Private Network (VPN) and Customer Relationship Manager (CRM) system
• Standard Flex

Physical Abilities – The physical demands described below are representative of those that must be met by an employee to successfully perform this job’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Ability to work effectively at a computer for up to eight hours daily
• Ability to sit for extended periods of time
• Regular attendance is a necessary and essential function

Equal Opportunity Employer

Lindenwood University is an Equal Opportunity employer. The University complies with appropriate federal, state, and local laws and provides equal employment opportunities and access to educational programs without regard to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected status to all qualified applicants and employees. Lindenwood University is committed to a policy of non-discrimination and dedicated to providing a positive discrimination-free educational work environment.