Specialist-Registration I

Indiana University Health; West Lafayette (IN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401K with employer match

Tuition reimbursement

Employee Assistance Program

Wellness incentive program

Job summary

Indiana University Health in West Lafayette, IN, is seeking team members who will ensure smooth patient flow, accurate data collection, and clear communication with patients about charges and policies.

The role requires a high school diploma or GED, familiarity with insurance details, and preferred healthcare experience. Proficiency with MS Office is expected, with weekend coverage as needed.

Qualifications

• High School Diploma or GED required.
• Ability to interpret insurance information and medical terminology.
• Experience in healthcare setting preferred.

Responsibilities

• Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner.
• Obtains information to generate financial and demographic records for patients to ensure reimbursement and outcomes.
• Schedules appointments, interviews patients for medical information, explains charges and policies, enters charges, collects payment.
• Answers incoming calls and directs patients and visitors appropriately.

Skills

Customer service

Communication

Attention to detail

Teamwork

Education

High School Diploma or GED

Tools

MS Office

Job description

We are looking for team members who are passionate about challenging and significant work for the good of every patient. We are searching for individuals who are compassionate, service with a purpose, are dedicated to supporting their team, and who seek excellence every day.

Why Join IU Health?

• 401(K) retirement savings with employer match
• Tuition reimbursement
• Employee Assistance Program – Counseling at no cost to you
• Healthy Results – Participation in our team member wellness programs award points that contribute toward a biweekly financial incentive in your paycheck! The more you participate, the more you earn!

SCHEDULE

Monday-Friday

8:00am-4:30pm

• occasional weekend availability

WORK LOCATION

West Lafayette-253 Sagamore Parkway

Key Responsibilities

• Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner.
• Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes.
• Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment.
• Answers incoming calls and directs patients and visitors appropriately.

Requirements

• High School Diploma or GED.
• Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.

Preferred Qualifications

• Prefer relevant experience in a health care setting.
• Ability to learn and retain medical coding: ICD-10; CPT coding preferred.
• Basic proficiency in MS Office (Word, PowerPoint, Excel).