Registration Specialist

Indiana University Health; Indiana (PA); On-site; USD 32,000 - 42,000; Full time

Job summary

Indiana University Health in Spencer, IN is seeking a patient access specialist to support front desk operations at the Primary Care Building. You will schedule appointments, collect demographic and billing information, explain charges and policies, and ensure accurate data entry to support clinicians.

The role requires a High School Diploma or GED, prior healthcare experience preferred, and basic MS Office skills.

Qualifications

• High School Diploma or GED is required/preferred.
• Experience in a health care setting is preferred.
• Ability to learn and retain medical coding; ICD-10; CPT coding preferred.
• Ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
• Basic proficiency in MS Office (Word, PowerPoint, Excel).

Responsibilities

• Facilitates patient flow from entry to destination in a timely, accurate, and professional manner.
• Obtains information to generate accurate financial and demographic records for patients to maximize reimbursement and clinical outcomes.
• Schedules appointments, interviews patients for appropriate medical information, explains charges and department/hospital policies, and collects necessary payment.
• Answers incoming calls and directs patients and visitors appropriately.

Skills

Excellent communication

Patient scheduling

Data entry accuracy

Medical terminology

Education

High School Diploma/GED

Tools

MS Office

Job description

Schedule: Monday- Friday; 9:00am- 5:30pm

Location: This will be at the Primary Care Building in Spencer, IN

Responsibilities

• Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner.
• Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes.
• Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment.
• Answers incoming calls and directs patients and visitors appropriately.

Qualifications

• High School Diploma/GED is required.
• Prefer relevant experience in a health care setting.
• Ability to learn and retain medical coding; ICD-10; CPT coding preferred.
• Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
• Basic proficiency in MS Office (Word, PowerPoint, Excel).

• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
• A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
• With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
• Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.

Indiana University Health is Indiana’s most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. We’re looking for team members who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day.