Specialist II, Financial Aid

Tarrant County College; Fort Worth (TX); On-site; USD 38,000 - 47,000; Full time

Job summary

Tarrant County College is seeking a Specialist II, Financial Aid at the Trinity River Campus to coordinate at least one financial aid program including work-study, Federal loans, verification and Title IV funds return. You will assist students with applying for and understanding how to receive financial aid.

The role involves preparing reports, handling records, and supporting outreach efforts under the supervision of the Director of Financial Aid.

Qualifications

• High School diploma or GED required.
• 3 years of office experience serving customers.
• Preference for associate degree or 60 college hours.

Responsibilities

• Create reports, forms, and other materials for financial aid programs.
• File financial aid records and post information to records.
• Compute and review financial aid data and reports for accuracy.

Skills

Report generation

Customer service

Data analysis

Office applications

Team collaboration

Attention to detail

Education

High School diploma or GED

Associate's degree or 60 college hours

Tools

Microsoft Office

Enterprise systems

Job description

Title:

Specialist II, Financial Aid

Department:

DT Financial Aid

Campus Location:

Trinity River Campus

Employee Classification:

CLR - Clerical

Position Type:

FT - Regular

Grant Funded:

No

Pay Frequency:

Monthly

Compensation Details:

Starting Pay - $41,800

Work Hours:

Monday - Friday 8:00am - 5:00pm, Summer Hours:7:30am - 6:00pm, Occasional 10:00am - 7:00pm. Occasional Saturdays9:00am - 2:00pm.

Remote Eligible:

This position is not eligible for remotework

Job Summary:

This role coordinates at least one financial aid program includingwork-study, Federal loans, verification and return of Title IVfunds and assists students with applying for and understanding howto receive financial aid.

Primary Duties and Responsibilities:

*Essential Performance Requirements*

• Creates reports, business correspondence, application forms,shipping tickets and other materials
• Files financial aid records and reports, posts information torecords, sorts and distributes mail, answers telephone and performssimilar duties
• Computes amounts, checks totals, and manages various financialaid reports to assist the director with financial aidprograms
• Inputs and retrieves financial aid information in connection withthe responsibilities of the serving financial aid students
• Processes student loan requests and complete verificationprocessing for students selected for verification
• Provides office management duties for the director of financialaid
• Assists the department with its outreach and awareness efforts,including conducting financial aid presentations
• Interprets and follows prescribed procedures for the productionof a large volume of work

Service Excellence

• Attends the workplace regularly, reports to work punctually, andfollows a work schedule to keep up with the demands of theworksite
• Completes all required training and professional developmentsessions sponsored through Tarrant County College (TCC)
• Supports the mission, values, goals, and principles of theCollege

Supervision

• Works under the general supervision of the Director of FinancialAid

*Performs Other Related Tasks as Required

The duties listed are intended only as illustrations of thevarious types of work that may be performed. The omission ofspecific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment tothe position. The job description does not constitute an employmentagreement between the employer and employee and is subject tochange by the employer as the needs of the employer andrequirements of the job change.

Required Minimum Qualifications:

• High School diploma or General Equivalency Diploma (GED)
• Three (3) years of successful office experience that involvedserving customers

Preferred Qualifications:

• Associate's degree or 60 college hours
• At least one (1) year's working experience in a college or university setting related to the Essential PerformanceRequirements

Knowledge, Skills and Abilities:

• Knowledge of higher education and college financial aidprograms
• Skilled in excellent customer service and interpersonalrelationships including strong listening, verbal, and writtencommunication
• Skilled using computer applications and enterprise systems,including the Microsoft Office suite
• Ability to work effectively in a collaborative environment
• Ability to think critically to effectively solve and communicateproblems in a fast-paced environment where the demands for work arevaried, and unpredictable in scope and volume
• Ability to analyze data and provide sound recommendations basedon policy, procedure, practice, and existing regulations

Physical Demands and Work Environment:

Physical Demands

The physical demands described here are representative of thosethat must be met by an employee to successfully perform theessential functions of this job. While performing the duties ofthis job, the employee is frequently required to sit; use hands tofinger, handle, or feel objects, tools, or controls; reach withhands and arms; and talk or hear. The employee is occasionallyrequired to stand, walk, and climb or balance. The employee mustoccasionally lift and/or move up to 10 pounds. Specific visionabilities required by this job include close vision, distancevision, color vision, peripheral vision, depth perception, and theability to adjust focus.

Work Environment

The work environment characteristics described here arerepresentative of those an employee encounters while performing theessential functions of this job. While performing the duties ofthis job, the employee occasionally works near moving mechanicalparts and is occasionally exposed to risk of electrical shock. Thenoise level in the work environment is usually quiet.

Accommodation/EEO Statement:

Reasonable accommodations may be made to enable individuals withdisabilities to perform the essential duties and responsibilities.