Spanish-speaking Product Support Specialist

Garmin Ltd.; Olathe (KS); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Eligible for Garmin's benefit program

Job summary

Garmin Ltd. is seeking a full-time Product Support Specialist 1 at its U.S. headquarters in the Greater Kansas City area. In this position, you will assist customers with Garmin’s consumer products, providing technical support through phone calls, emails, and chat. Fluency in Spanish is required, alongside strong customer service skills.

The ideal candidate will have a High School Diploma or GED and demonstrate effective communication skills. You will need to remain current on Garmin products and ensure timely documentation of inquiries.

Qualifications

• Fluency in Spanish is required for the role.
• Demonstrated customer service expertise is essential.
• Strong verbal, written, and interpersonal communication skills are necessary.

Responsibilities

• Provide support to Garmin customers via phone, email, and chat.
• Resolve basic customer concerns regarding Garmin products.
• Thoroughly document work in an organized manner.

Skills

Spanish fluency

Customer service expertise

Technical aptitude

Problem-solving skills

Effective communication skills

Education

High School Diploma or GED

Job description

Garmin Ltd. is seeking a full-time Product Support Specialist 1 at its U.S. headquarters in the Greater Kansas City area. In this position, you will assist customers with Garmin’s consumer products, providing technical support through phone calls, emails, and chat. Fluency in Spanish is required, alongside strong customer service skills.

The ideal candidate will have a High School Diploma or GED and demonstrate effective communication skills. You will need to remain current on Garmin products and ensure timely documentation of inquiries.