Portuguese-Speaking Product Support Specialist

Garmin Ltd.; Olathe (KS); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Eligible for Garmin's benefit program

Job summary

Garmin Ltd. is looking for a full-time Product Support Specialist 1 at their U.S. headquarters in Olathe, Kansas. In this role, you will assist customers in Portuguese, addressing their product-related inquiries through various communication channels. Ideal candidates will possess a high school diploma, demonstrate strong customer service skills, and show a commitment to continuous product knowledge. This role offers a chance to engage with Garmin products and customers in a dynamic environment.

Qualifications

• Fluency in Portuguese is mandatory.
• Strong customer service skills and professionalism are essential.
• Ability to document work accurately and in an organized manner.

Responsibilities

• Provide customer support via phone, email, chat, and social media.
• Demonstrate cultural awareness and transcreate FAQs.
• Document customer interactions thoroughly and work reliably.

Skills

Fluency in Portuguese

Customer service expertise

Technical aptitude

Communication skills

Education

High School Diploma or GED

Job description

Garmin Ltd. is looking for a full-time Product Support Specialist 1 at their U.S. headquarters in Olathe, Kansas. In this role, you will assist customers in Portuguese, addressing their product-related inquiries through various communication channels. Ideal candidates will possess a high school diploma, demonstrate strong customer service skills, and show a commitment to continuous product knowledge. This role offers a chance to engage with Garmin products and customers in a dynamic environment.