Spanish-Speaking Patient Care & Scheduling Coordinator

Sonrava Health; San Francisco (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Healthcare Benefits

Paid time Off

401(k)

Employee Assistance Program

Job summary

Western Dental Services, Inc. is seeking a Patient Care Coordinator to join its team in a fast-paced dental office. The PCC will greet patients, introduce them to our office, coordinate treatment services, and cultivate lasting relationships.

The role requires exceptional communication, a passion for customer service, and sales acumen, with bilingual Spanish proficiency to assist a diverse patient base. Travel for training and ongoing duties may be required.

Qualifications

• Minimum of a high school diploma or equivalent.
• At least 2 years in a customer service role, sales, receptionist, or equivalent, preferably in healthcare/dental.
• Experience with dental practice management software such as Denticon or Dentrix preferred.

Responsibilities

• Greet and welcome patients in a timely, professional and engaging manner.
• Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff.
• Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options.
• Contact patients to follow up on visits and to build lasting patient relationships.
• Ensure compliance with health, privacy, and safety regulations.
• Travel as needed for training and to perform job functions.

Skills

Customer service

Sales

Communication skills

Bilingual Spanish

2+ years experience

Attention to detail

Education

High school diploma

Tools

Denticon

Dentrix

Job description

Western Dental Services, Inc. is seeking a Patient Care Coordinator to join its team in a fast-paced dental office. The PCC will greet patients, introduce them to our office, coordinate treatment services, and cultivate lasting relationships.

The role requires exceptional communication, a passion for customer service, and sales acumen, with bilingual Spanish proficiency to assist a diverse patient base. Travel for training and ongoing duties may be required.