Spanish-Speaking Disaster Relief Beneficiary Coordinator

Samaritan's Purse; North Wilkesboro (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

On-site clinic

Health insurance

Dental & vision insurance

Flexible spending

Disability insurance

Paid family leave

Life insurance

401(k) plan

Holidays & vacation

Sick days

Job summary

Samaritan's Purse in North Wilkesboro, NC seeks a bilingual Beneficiary Service Coordinator for the North American Disaster Relief team. You will interview applicants, gather background information, and maintain confidential files through the application process.

You will travel to field sites as needed, answer calls, and support disaster-affected homeowners. A two-year degree and 2–3 years of related experience, strong communication, and faith-based alignment are required.

Qualifications

• Associate's degree or equivalent required; 2–3 years related experience preferred.
• Intermediate technology skills.
• Ability to analyze, organize and prioritize work while meeting deadlines.
• Excellent written and verbal communication.
• Ability to adapt quickly to change.
• Well organized with attention to detail.
• Active listening and critical thinking.
• Empathy and ability to understand others' experiences.

Responsibilities

• Interview NADR beneficiaries and gather background information and eligibility details.
• Maintain confidential beneficiary files and accurate documentation.
• Communicate with beneficiaries and assist during the application process.
• Travel to field locations to assist with Case Management.
• Handle inbound and outbound calls to assist disaster-affected homeowners.
• Perform other duties as assigned.

Skills

Tech literacy

Communication skills

Organizational skills

Active listening

Critical thinking

Education

Associate's degree or equivalent

2–3 years related experience

Tools

MS Office

Job description

Samaritan's Purse in North Wilkesboro, NC seeks a bilingual Beneficiary Service Coordinator for the North American Disaster Relief team. You will interview applicants, gather background information, and maintain confidential files through the application process.

You will travel to field sites as needed, answer calls, and support disaster-affected homeowners. A two-year degree and 2–3 years of related experience, strong communication, and faith-based alignment are required.