Bilingual Disaster Relief Beneficiary Coordinator

Samaritan's Purse; North Wilkesboro (NC); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

On-site Medical Clinic (staff and dep)

Flexible Spending Account (FSA)

Long-term and Short-term disability

Paid Family Medical Leave

Term Life Insurance

401(k) retirement savings plan

10 paid holidays

12 vacation/personal days

Job summary

Samaritan's Purse in North Wilkesboro, NC seeks a Bilingual Disaster Relief Beneficiary Service Coordinator to support the North American Disaster Relief team. The role focuses on beneficiary intake, eligibility, and confidential case management, with travel to field locations as needed.

You will interview applicants, compile documentation, and assist with the application process while maintaining strong communication with affected homeowners and partners.

Qualifications

• Associate's degree (A.A.) or equivalent and 2–3 years related experience or training.
• Intermediate technology skills.
• Ability to analyze, organize and prioritize work with deadlines.
• Strong written and verbal communication.
• Adaptability and attention to detail.
• Active listening and critical thinking.
• Ability to understand another person's experience.

Responsibilities

• Identify best-matched NADR beneficiaries based on need and eligibility.
• Interview applicants and gather background information including financial history.
• Maintain confidential documentation and file records for each beneficiary.
• Communicate with beneficiaries and assist during the application process.
• Travel to field locations to assist with Case Management for Short-Term Needs.
• Take inbound/outbound calls to assist homeowners affected by disaster.

Skills

Interm tech skills

Communication skills

Organizational skills

Ability to prioritize

Active listening

Critical thinking

Adaptability

Education

Associate's degree or equivalent

Biblical Studies (12 credits) preferred

Job description

Samaritan's Purse in North Wilkesboro, NC seeks a Bilingual Disaster Relief Beneficiary Service Coordinator to support the North American Disaster Relief team. The role focuses on beneficiary intake, eligibility, and confidential case management, with travel to field locations as needed.

You will interview applicants, compile documentation, and assist with the application process while maintaining strong communication with affected homeowners and partners.