Spanish-Speaking CSM: Drive Adoption & Renewals

Medput; New York (NY); Remote; USD 70,000 - 90,000; Full time

Benefits offered by this job

Paid vacation and sick time

401K

Medical and dental insurance

STD/LTD insurance

Job summary

Medput, an innovative SaaS-based employee benefit program, is seeking a Customer Success Manager to champion existing clients and enhance their experience. This role involves onboarding, training, and gathering feedback to improve the product offering. The ideal candidate will have 2-4 years in customer success and must be fluent in Spanish.

Employees will enjoy great benefits such as health insurance, paid vacation, and a creative work environment. Join us in making a significant impact on our customers' success!

Qualifications

• 2-4 years experience in Customer Success or Account Management.
• Experience in building relationships and driving customer engagement.
• Ability to work independently and in a dynamic startup environment.

Responsibilities

• Serve as the primary contact for onboarding new customers.
• Field questions related to product offerings effectively.
• Collaborate with internal teams to address customer needs.

Skills

Customer Success

Account Management

Fluent in Spanish

Excellent communication

Empathetic attitude

Education

Bachelor's degree

Job description

Medput, an innovative SaaS-based employee benefit program, is seeking a Customer Success Manager to champion existing clients and enhance their experience. This role involves onboarding, training, and gathering feedback to improve the product offering. The ideal candidate will have 2-4 years in customer success and must be fluent in Spanish.

Employees will enjoy great benefits such as health insurance, paid vacation, and a creative work environment. Join us in making a significant impact on our customers' success!