Spanish-Speaking CSM: Drive Adoption & Growth

Omnissa; Georgia; Remote; USD 137,000 - 229,000; Full time

Benefits offered by this job

Commission eligible

Health insurance

401k with matching

Paid time off

Job summary

Omnissa is seeking a Customer Success Manager to drive strategic outcomes for large enterprise and government customers. You will foster executive-level relationships, map product capabilities to business goals, and lead per-account success plans across Workspace ONE and Horizon.

You will partner with cross-functional teams to maximize product adoption, retention, and value realization, while traveling as needed to engage customers directly and ensure outcomes are achieved.

Qualifications

• Experience guiding customers through EUC platform deployments.
• Ability to translate product usage into business outcomes.
• Strong stakeholder management across levels.

Responsibilities

• Develop and maintain relationships with key stakeholders within assigned accounts.
• Understand Omnissa EUC platform offerings and map to customer outcomes.
• Create and drive Success Plans aligned to customer adoption and ROI.
• Collaborate with support, engineering, and sales to ensure customer health and growth.
• Travel up to 20% as needed.

Skills

Relationship building

Account management

Strategic thinking

Executive communication

Cross-functional collaboration

Education

Bachelors degree or equivalent

Tools

ServiceNow

Microsoft 365

Google Workspace

Job description

Omnissa is seeking a Customer Success Manager to drive strategic outcomes for large enterprise and government customers. You will foster executive-level relationships, map product capabilities to business goals, and lead per-account success plans across Workspace ONE and Horizon.

You will partner with cross-functional teams to maximize product adoption, retention, and value realization, while traveling as needed to engage customers directly and ensure outcomes are achieved.