Spanish Bilingual Support Representative (Remote)

Liveops, Inc.; United States; On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Work with multiple carriers

Warm inbound leads

Access to innovative technology

Job summary

Liveops, Inc. is looking for a Spanish Bilingual Support Representative to work remotely in the United States. This role focuses on providing exceptional customer service by handling warm inbound calls, navigating multiple systems, and maintaining high standards of professionalism. Candidates must demonstrate strong communication skills, be self-motivated, and provide their own Windows PC. Join Liveops to support various brands while enjoying the flexibility of working independently.

Qualifications

• Ability to work in a multi-carrier, non-captive environment.
• Comfortable working independently and self-motivated.
• Provide your own equipment, including a Windows operating PC.

Responsibilities

• Handling warm inbound calls from customers seeking solutions.
• Navigating multiple systems while documenting interactions accurately.
• Delivering a professional, high-quality sales experience independently.

Skills

Strong communication skills

Closing skills

Self-motivated

Tools

Windows operating PC

Job description

At Liveops, purpose drives everything we do. For more than 25 years, we’ve been redefining customer care, combining smart technology with a uniquely flexible, human-centered service model. As pioneers of the virtual contact center, we’ve built a global network of experienced, independent agents who deliver empathetic, brand-aligned support at scale.

We believe great customer experiences aren’t outsourced, they’re outsmarted. Powered by innovation and guided by empathy, we stay agile, scale with confidence, and create meaningful human connections in an always on world.

We’re seeking an empathetic and performance-driven Spanish Bilingual Support Representative who is committed to representing brands with care, confidence, and professionalism.

Opportunity Details

• Location: Remote – *United States

Why Partner with Liveops?

• Non-captive model: work with multiple carriers
• Warm inbound leads: no cold calling
• Access to innovative technology and client programs
• Build your own business while delivering exceptional customer experiences

Compensation

• Contractors invoice and receive payment for completed services
• Independent Contractors are responsible for their own taxes and expenses

Requirements

• Ability to work in a multi-carrier, non-captive environment
• Strong communication and closing skills
• Self-motivated and comfortable working independently
• Provide your own equipment, including a Windows operating PC (Macs, Chromebooks, tablets are not supported)
• Review the Liveops basic technology requirements

Duties & Responsibilities

• Handling warm inbound calls from customers seeking solutions
• Navigating multiple systems while documenting interactions accurately
• Delivering professional, high-quality sales experience independently

Liveops is committed to fostering an inclusive, respectful community where opportunity is accessible to all qualified candidates. We believe diverse perspectives strengthen the experiences we create and the outcomes we deliver. Liveops does not tolerate unlawful discrimination based on age, race, color, sex, gender, sexual orientation, gender identity, pregnancy, national origin, religion, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law.

Recruitment Agencies: Please do not submit candidates for this role. Any submissions will be considered unsolicited and will not be credited.

*The background check requires a non-refundable $25 processing fee paid directly to the background check vendor.

*Liveops is currently accepting applications in the following states: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, WV, WY

*Earnings are not guaranteed. Income varies based on the client programs you support, call volume, your performance, and the time your business commits to providing services.