Bilingual Customer Service Representative -100% Remote (All Equipment Provided)

Ansafone; United States; Remote; USD 16,000 - 23,000; Full time

Benefits offered by this job

Paid Training

Provided Equipment

PTO

Health, Vision and Dental

Job summary

Ansafone is hiring for remote customer service roles across Indiana, North Carolina, Nevada, Tennessee, and Texas. We are seeking self-motivated, bilingual English/Spanish speakers to join our high-volume, work-from-home environment with flexible advancement opportunities.

You will handle inbound and outbound calls, assist customers, and resolve issues while maintaining excellent attendance and integrity. We provide equipment, paid training, benefits, and a 14.50 USD per hour starting pay; a

Qualifications

• Bilingual English and Spanish required.
• Windows-based computer skills.
• Must type at least 25–30 WPM.
• Must pass post-offer/pre-employment background check.
• Work from home with reliable internet.

Responsibilities

• Handle inbound and outbound calls in a high-volume environment.
• Assist customers and provide solutions.
• Maintain good attendance and work ethic in a remote setting.

Skills

Bilingual English/Spanish

Typing speed 25-30 wpm

Windows OS

Tools

Windows-based computer

Job description

Currently hiring in the following States: Indiana, North Carolina, Nevada, Tennessee, and Texas

We want YOU to see YOUR future with us! ARE YOU: R=Resourceful I=Independent G=Goal Oriented H=Helpful T=Tenacious Then YOUare the RIGHT FIT FOR US! With over 50 years in the business, we strive to promote from within and create a positive impact for our team members and the many customers we serve! Ansafone has been named one of the Top 100 Companies for Remote Jobs list by Flex Jobs Don’t just take our word for it, here are a few examples of what our team members are saying about us: “Awesome Leadership and Teamwork” “It’s awesome being part of this amazing team” We are currently accepting applications and seeking self-motivated, professional, upbeat, friendly individuals to join our high call volume environment. We have opportunities for you to work from home. Does this sound like you? Are you bilingual in English and Spanish? Do you enjoy taking inbound or making outbound calls? Do you enjoy helping others and finding solutions? Are you passionate about learning new things? You thrive working within a diverse team in an inclusive culture? Do you enjoy staying busy working at a fast pace?

We are looking for Candidates with the following attributes, skills, and qualifications:

• Bilingual in English and Spanish.
• Computer skills in a windows-based environment.
• Able to type at a minimum 25-30 words per minute
• Able to demonstrate integrity, honesty, and a strong work ethic
• Punctual, with great attendance.
• Ability to multi-task while maintaining efficiency and composure.
• Must be able to pass a post offer/pre-employment background check.
• Work from home requirements
• High-speed fiber or cable internet that meets our requirements of at least 10 Mbps Upload and 10 Mbps Download (Satellite or 5G Internet is NOT supported)
• WIFI connections ONLY

Currently hiring in the following States: Indiana, North Carolina, Nevada, Tennessee, and Texas

Shift availability Needed

Hours of availability between 8:00am - 12:00am ET

Our Benefits & Pay

• Paid Training
• WE PROVIDE ALL EQUIPMENT
• Family Oriented Team
• PTO
• Medical, Vision and Dental
• Company matching 401K plan
• Employee Assistance Program
• Short- and long-term disability
• Life Insurance options
• Starting pay $14.50