Spanish Bilingual Remote Customer Support Specialist

Remote Jobs; Atlanta (TX); Remote; USD 26,000 - 29,000; Full time

Benefits offered by this job

Paid Training

Full-Time, Seasonal role

Incentives for performance

Job summary

Vimo in the United States is seeking Remote Customer Service Representatives to join our elite teams. You will be part of delivering an amazing customer experience and helping people find and enroll in health insurance.

As a Remote Customer Service Representative, you’ll work full-time with paid training, incentives for performance and attendance, and the convenience of working from home. Strong communication and problem-solving skills are essential.

Qualifications

• Deliver the highest level of customer service experience consistently.
• Manage customer accounts and provide technical support.
• Application Data Entry.
• Online chat inquiries as assigned.
• Interpret and follow defined procedures and policies.
• Creative problem-solving skills.
• Flexibility and adaptability to changing projects and updates.
• Time and task management (multitasking and task prioritization).
• Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams.
• Adhere to regulated guidelines for communications via all channels.

Responsibilities

• Deliver the highest level of customer service experience consistently.
• Manage customer accounts and provide technical support.
• Application Data Entry.
• Online chat inquiries as assigned.
• Interpret and follow defined procedures and policies.

Skills

Customer service

Communication

Time management

Problem solving

Self-motivation

Tools

CRM Systems

Job description

Vimo in the United States is seeking Remote Customer Service Representatives to join our elite teams. You will be part of delivering an amazing customer experience and helping people find and enroll in health insurance.

As a Remote Customer Service Representative, you’ll work full-time with paid training, incentives for performance and attendance, and the convenience of working from home. Strong communication and problem-solving skills are essential.