Spaceport Experience Lead — Onsite Events & Culture

SpaceX; Brownsville (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

SpaceX seeks a Spaceport Experience Specialist to design and deliver employee experiences across SpaceX sites. You will manage internal programming, site activations, wellness offerings, and community-building efforts that boost morale and engagement.

The role involves improving spaces, handling the monthly Experience newsletter, and collaborating with Facilities and Development for space refreshes. The ideal candidate combines creativity with hands-on operations experience, excels at

Qualifications

• 2+ years of experience within the hospitality or operations industry.
• High school diploma or equivalency certificate.

Responsibilities

• Support Spaceport Experience operations including onsite events, amenities, wellness activations, and engagement programming.
• Lead the creation and distribution of the monthly experience newsletter, managing content, formatting, and stakeholder coordination.
• Identify and execute improvements across employee-facing spaces, ensuring they are functional, inviting, and aligned with SpaceX's design aesthetic.
• Support signage updates, space refreshes, and design-forward upgrades in collaboration with Facilities and Development teams.
• Monitor the quality and consistency of employee-facing services, resolving issues and upholding operational standards.
• Assist with event logistics, vendor coordination, signage, and internal communication workflowsTrain staff on customer service expectations, anticipating needs, and effective problem resolution.
• Maintain team documentation including SOPs, onboarding guides, and playbooks.
• Track program data, ticketing trends, and supports internal reporting.
• Collaborate cross-functionally with Culinary, Safety, Facilities, and other internal partners.
• Draft scopes of work, conducts job walkdowns, and supports the RFPO and purchasing process.

Skills

Creative space design

Newsletter management

Cross-functional teamwork

Attention to aesthetics

Communication & writing

Vendor bidding & scopes

Floor plan reading

Time management

On-site event coordination

Education

High school diploma or equivalency certificate

Tools

Microsoft Office

Outlook

Collaboration tools

Job description

SpaceX seeks a Spaceport Experience Specialist to design and deliver employee experiences across SpaceX sites. You will manage internal programming, site activations, wellness offerings, and community-building efforts that boost morale and engagement.

The role involves improving spaces, handling the monthly Experience newsletter, and collaborating with Facilities and Development for space refreshes. The ideal candidate combines creativity with hands-on operations experience, excels at