Spaceport Experience Designer

SpaceX; Town of Texas (WI); On-site; USD 65,000 - 90,000; Full time

Job summary

SpaceX's Spaceport Experience Specialist at Starbase, TX focuses on designing and delivering best-in-class employee experiences across SpaceX facilities. You'll partner with internal teams to bring large-scale programs to life and manage day-to-day services, events, and amenities that boost morale and culture.

The ideal candidate is creative, organized, and capable of improving shared spaces, producing internal communications like the monthly Experience newsletter, and ensuring environments

Qualifications

• 2+ years in hospitality or operations
• Strong writing and communication skills
• Ability to travel to SpaceX locations
• Experience launching programs or services
• Familiar with vendor bidding, purchasing, and scopes of work
• Ability to read floor plans and assist with space planning

Responsibilities

• Support Spaceport Experience operations including onsite events, amenities, wellness activations, and engagement programming
• Lead the creation and distribution of the monthly experience newsletter, managing content, formatting, and stakeholder coordination
• Identify and execute improvements across employee-facing spaces, ensuring they are functional, inviting, and aligned with SpaceX’s design aesthetic
• Support signage updates, space refreshes, and design-forward upgrades in collaboration with Facilities and Development teams
• Monitor the quality and consistency of employee-facing services, resolving issues and upholding operational standards
• Assist with event logistics, vendor coordination, signage, and internal communication workflows
• Train staff on customer service expectations, anticipating needs, and effective problem resolution
• Maintain team documentation including SOPs, onboarding guides, and playbooks
• Track program data, ticketing trends, and supports internal reporting
• Collaborate cross-functionally with Culinary, Safety, Facilities, and other internal partners
• Draft scopes of work, conducts job walkdowns, and supports the RFPO and purchasing process

Skills

Excellent written & verbal comms

Event planning

Cross-functional collaboration

Project management

Education

High school diploma or equivalency

Tools

Microsoft Office

Outlook

Collab/Project tools

Job description

SpaceX's Spaceport Experience Specialist at Starbase, TX focuses on designing and delivering best-in-class employee experiences across SpaceX facilities. You'll partner with internal teams to bring large-scale programs to life and manage day-to-day services, events, and amenities that boost morale and culture.

The ideal candidate is creative, organized, and capable of improving shared spaces, producing internal communications like the monthly Experience newsletter, and ensuring environments