Space Mission Director - Growth & Retention

Defense Unicorns; Northern (KY); Hybrid; USD 145,000 - 185,000; Full time

Benefits offered by this job

Health insurance

401k Retirement Plan

Company Stock Options

Home Office Budget

Life Insurance

Job summary

Defense Unicorns is seeking a Mission Director for the Space domain within the Federal Business Unit. The role focuses on retention, satisfaction, and expansion, acting as trusted advisor and accelerating time-to-value for mission partners.

You will lead initiatives across onboarding, product adoption, and advocacy, while managing contracts, KPIs, and quarterly business reviews to ensure ongoing mission success.

Responsibilities

• Customer retention & satisfaction management
• Drive time-to-value & adoption
• Hero advocacy & health management
• Account expansion & contract scoping
• Collaborative product development & feedback relay
• Metrics tracking & quarterly reviews

Job description

Defense Unicorns is seeking a Mission Director for the Space domain within the Federal Business Unit. The role focuses on retention, satisfaction, and expansion, acting as trusted advisor and accelerating time-to-value for mission partners.

You will lead initiatives across onboarding, product adoption, and advocacy, while managing contracts, KPIs, and quarterly business reviews to ensure ongoing mission success.