Spa Operations & Growth Leader

Massage Envy; Egypt (TX); On-site; USD 45,000 - 52,000; Full time

Benefits offered by this job

Sign-on bonus

Employer-paid healthcare (medical, 3–5

Matching 401(k)

Paid time off

Employee referral bonus

Employee Assistance Program

Flexible schedule

Product/service training

Free massage or skincare service each月

Product discounts

Job summary

Massage Envy Magnolia-Westwood Village is seeking a capable Manager to lead daily operations, grow memberships and retail sales, and coach a caring team of professionals. You’ll oversee deposits, inventory, and compliance while fostering a supportive, high-energy culture.

The role emphasizes leadership, motivation, and hands-on coaching to deliver exceptional member experiences. Ideal candidates have management or sales background in service environments and excel at building relationships,

Qualifications

• Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym.
• Are natural leaders who can build relationships while motivating, coaching and supporting a team.
• Can have tough conversations in a professional and constructive manner.
• Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission.

Responsibilities

• Manage all operational aspects including driving membership, promoting retail sales, guiding the team, managing deposits, overseeing inventory, ensuring compliance with all laws, and more.
• Strive for continuous growth by setting goals, prioritizing work and analyzing business performance.
• Effectively resolve customer challenges while maintaining a safe and therapeutic environment.
• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly.
• Develop positive relationships and build confidence with employees, members, and guests.

Skills

Management experience

Sales experience

Leadership

Coaching & mentoring

Team motivation

Job description

Massage Envy Magnolia-Westwood Village is seeking a capable Manager to lead daily operations, grow memberships and retail sales, and coach a caring team of professionals. You’ll oversee deposits, inventory, and compliance while fostering a supportive, high-energy culture.

The role emphasizes leadership, motivation, and hands-on coaching to deliver exceptional member experiences. Ideal candidates have management or sales background in service environments and excel at building relationships,