Spa Assistant Manager — Lead Sales & Guest Experience

PCRK Group; Phoenix (AZ); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical Plans

Dental & Vision Insurance

Paid Time Off

Comprehensive 401k package

40% discount on products

Employee Referral Bonuses

Free massage/skincare services monthly

Job summary

Massage Envy is hiring an Assistant Manager to drive sales goals, build a high-performing team, and provide an exceptional customer experience. You will support the General Manager in daily operations, training staff, and maintaining a positive work culture that aligns with Massage Envy values.

The role requires experience in sales and customer service within retail, with preference for spa management and retail leadership.

Qualifications

• Experience in sales and customer service in a retail setting.
• Experience in training staff.
• Experience in spa management (Highly Preferred).
• Retail management experience (Strongly Preferred).
• Strong administrative/back office skills (Required).

Responsibilities

• Drives sales goals and motivates team to achieve targets.
• Builds and develops talent; leads by example.
• Oversees day-to-day operations and enhances customer experience.
• Serves as a bridge between leadership, team, and clients to align goals.

Skills

Assistant management experience

Sales leadership

Talent development

Customer service

Staff training

Job description

Massage Envy is hiring an Assistant Manager to drive sales goals, build a high-performing team, and provide an exceptional customer experience. You will support the General Manager in daily operations, training staff, and maintaining a positive work culture that aligns with Massage Envy values.

The role requires experience in sales and customer service within retail, with preference for spa management and retail leadership.