Spa Clinic Operations Manager | Lead a Caring Team

JEM Wellness Brands; Orlando (FL); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive base hourly pay

Unlimited bonuses and commissions

Company contributed medical insurance

Vision, Dental, Accident, Disability &

Life insurance

401(k) after 6 months

Paid Time Off

Discounted pet insurance

Flexible schedule

In-depth product training

Employee Assistance Program

40% off products

Career advancement

Job summary

Massage Envy by JEM Wellness Brands is seeking a strong leader to guide a caring team at the Orlando location. You will drive memberships, promote retail sales, coach staff, and oversee daily operations to provide an exceptional client experience.

Ideal candidates bring management or sales experience in personal services, with a talent for building a positive culture and delivering results in a spa, gym, or salon setting. Apply to lead with integrity and passion.

Qualifications

• Management or sales experience in a personal service environment is preferred.
• Natural leadership with ability to coach and motivate a team.

Responsibilities

• Manage all operational aspects including driving memberships, promoting retail sales, guiding the team, managing deposits, overseeing inventory, ensuring compliance with laws.
• Set goals, analyze performance, and drive continuous growth across the business.
• Resolve customer challenges while maintaining a safe, therapeutic environment.
• Empower team members through ongoing training and clear performance expectations.
• Develop positive relationships with employees, members, and guests.

Skills

Leadership

Management experience

Sales experience

Job description

Massage Envy by JEM Wellness Brands is seeking a strong leader to guide a caring team at the Orlando location. You will drive memberships, promote retail sales, coach staff, and oversee daily operations to provide an exceptional client experience.

Ideal candidates bring management or sales experience in personal services, with a talent for building a positive culture and delivering results in a spa, gym, or salon setting. Apply to lead with integrity and passion.