Spa & Wellness Leader: Assistant Director

Hilton; Chicago (IL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Travel perks

Paid parental leave

Employee stock purchase program

Wellbeing resources

Job summary

Waldorf Astoria Chicago is seeking an Assistant Spa Director to support the Director in running all spa operations with a focus on guest experience and revenue growth. You will lead a team, manage budgets, and ensure compliance with health and sanitation standards, delivering memorable hospitality to every guest.

The role emphasizes staff training, pricing strategy, and coordinated programming across spa, fitness and salon services to uphold the Forbes 4-Star standard.

Qualifications

• Oversee spa-related operations including guest service, marketing, merchandising, revenue generation, budgeting and reporting.
• Drive spa menu development and pricing strategies to increase revenue.
• Monitor service quality and implement improvements to ensure excellence.

Responsibilities

• Support daily spa operations across spa, fitness center and salon.
• Recruit, train, supervise and evaluate staff; provide development opportunities.
• Ensure compliance with health, safety and sanitation regulations.

Skills

Spa operations

Staff development

Budgeting

Revenue generation

Guest service

Job description

Waldorf Astoria Chicago is seeking an Assistant Spa Director to support the Director in running all spa operations with a focus on guest experience and revenue growth. You will lead a team, manage budgets, and ensure compliance with health and sanitation standards, delivering memorable hospitality to every guest.

The role emphasizes staff training, pricing strategy, and coordinated programming across spa, fitness and salon services to uphold the Forbes 4-Star standard.