Assistant Spa Director - Luxury Five Diamond Spa

The Peninsula Hotels; Chicago (IL); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

10 vacation days per year

9 paid holiday days per year

5 Chicago Paid Sick Leave days per年

5 Chicago Paid Leave days per year

Complimentary employee meals

Discounted parking

Discounted and complimentary room NTS

50% discount on spa services

25% discount on spa retail

80% company-paid medical, dental, and

vision coverage

Complimentary life insurance

Complimentary long-term disability

Retirement plan with 5% company match

Job summary

The Peninsula Chicago is seeking an Assistant Director to join our Spa team to achieve the company's objectives and create a memorable guest experience. You will manage spa retail operations, supervise staff, and ensure facilities meet Five Star standards.

A strong emphasis on organization and English proficiency is required. Join a Five Star Five Diamond luxury brand with exceptional benefits, a robust health package, and opportunities to lead in a premium spa environment.

Qualifications

• Minimum 5 years of managerial experience in a luxury property.
• Knowledge of PMS/Opera and some knowledge in rooms department preferred
• Ability to deal with high work demand and pressure, strong organizational skills.
• Excellent written and spoken English

Responsibilities

• Oversee spa retail operations and personnel; ensure alignment with business plan objectives.
• Maintain spa facilities cleanliness; complete daily checklists and hourly walkthroughs.
• Delegate and supervise maintenance improvements and member requests.
• Recommend improved cleaning products or methods for sanitation.
• Monitor mechanical/electrical/heating facilities and respond to issues.
• Complete inventory system for spa services and products.
• Train, supervise, and schedule associates for coverage.

Skills

Spa management

Operations leadership

Budgeting

Customer service

English proficiency

Tools

PMS/Opera

Job description

The Peninsula Chicago is seeking an Assistant Director to join our Spa team to achieve the company's objectives and create a memorable guest experience. You will manage spa retail operations, supervise staff, and ensure facilities meet Five Star standards.

A strong emphasis on organization and English proficiency is required. Join a Five Star Five Diamond luxury brand with exceptional benefits, a robust health package, and opportunities to lead in a premium spa environment.