Assistant Spa Director — Luxury Retreat Leader

Starwood Hotels; Miami (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

Starwood Hotels seeks an Assistant Spa Director to lead the spa team, ensuring serene operations from appointment to guest requests, delivering a world-class luxury spa experience.

The role requires strong leadership, hospitality passion, and a minimum of 2 years in a similar role, with a preference for Establishment Manager certification and a post-secondary diploma or degree. Flexibility for a 24-hour operation is essential.

Qualifications

• Minimum of 2 years in a similar role or work experience
• Designated Establishment Manager certification is preferred
• Post-secondary diploma or degree favored
• Advanced knowledge of spa operations with strong leadership
• Excellent verbal and written communication skills
• Flexible and able to meet demands of a 24-hour operation

Responsibilities

• Lead the spa team and provide direction as needed
• Ensure on-time appointments and fulfill guest requests
• Strive to deliver a world-class, luxury spa experience and guest satisfaction
• Support staff engagement and contribute to financial performance

Skills

Hospitality

Spa operations

Leadership

Guest engagement

Financial performance

Communication skills

Flexibility

24-hour operation

Education

Post-secondary diploma or degree

Establishment Manager certification

Job description

Starwood Hotels seeks an Assistant Spa Director to lead the spa team, ensuring serene operations from appointment to guest requests, delivering a world-class luxury spa experience.

The role requires strong leadership, hospitality passion, and a minimum of 2 years in a similar role, with a preference for Establishment Manager certification and a post-secondary diploma or degree. Flexibility for a 24-hour operation is essential.