Assistant Director, Spa

1 Hotel South Beach, L.L.C.; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

1 Hotel South Beach, L.L.C. in Miami Beach seeks an Assistant Spa Director to lead the luxury spa team and ensure exceptional guest experiences.

You will provide individual support and direction, maintain a serene environment, and guarantee on-time appointments while upholding service standards. The ideal candidate has 2+ years in hospitality or spa operations, with strong leadership and excellent communication skills.

Qualifications

• Minimum of 2 years of similar work experience in hospitality or spa operations.
• Post-secondary diploma or degree is a plus.
• Established certification (Establishment Manager) highly preferred.
• Advanced knowledge of spa operations with strong leadership and financial performance.
• Excellent verbal and written communication skills.
• Willingness to work in a 24-hour operation.

Responsibilities

• Lead the spa team and provide individual support and direction.
• Maintain a serene spa environment, ensuring on-time appointments.
• Handle special requests from guests to provide a world-class spa experience.

Skills

Leadership

Guest engagement

Communication

Education

Post-secondary diploma or degree

Establishment Manager certification

Job description

Assistant Spa Director – Luxury Spa

We are searching for a highly motivated and exuberant Assistant Spa Director to lead the team, providing individual support and direction when necessary. The ideal candidate will maintain a serene spa environment, ensure on-time appointments, handle special guest requests, and consistently deliver a world-class, luxury spa experience.

Responsibilities

• Lead the spa team and provide individual support and direction.
• Maintain a serene spa environment, ensuring on-time appointments.
• Handle special requests from guests to provide a world-class spa experience.

Qualifications

• Minimum of 2 years of similar work experience in hospitality or spa operations.
• Designated Establishment Manager certification highly preferred.
• Post-secondary diploma or degree a plus.
• Advanced knowledge of spa operations, strong leadership, and proven track record in guest and team member engagement and financial performance.
• Excellent verbal and written communication skills.
• Flexibility and willingness to meet the demands of a 24-hour operation.

About Us

Founded in 2006, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group. We are a mission-driven company that values diversity, sustainability, an empowered and inclusive culture and are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.

Equal Opportunity Employer

Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture and are committed to non-discrimination on any protected basis covered under applicable law.