Spa & Wellness Director: Lead Guest Experience & Profit

Arch Amenities Group; Solon (IA); On-site; USD 75,000 - 110,000; Full time

Job summary

Arch Amenities Group, a leading provider of amenity management and wellness services, is seeking a Spa Director to lead the spa and wellness facility in Solon, IA. You will oversee operations, guest experience, and service standards while guiding a team of therapists and front desk staff.

The role requires a strong track record in hospitality leadership, budgeting, and marketing collaboration with owners and operators.

Qualifications

• Bachelor's degree in Hospitality, Business, or related field is preferred.

Responsibilities

• Oversee daily spa operations, guest experience, and service standards.
• Lead and develop therapists and front desk staff.
• Manage budgeting, revenue targets, and profitability.
• Ensure compliance with health, safety, and licensing requirements.
• Develop marketing initiatives and partnerships to drive business.
• Monitor guest feedback and implement improvements.

Skills

Leadership

Customer service

Financial acumen

Spa booking systems

Spa modalities & retail merchandising

Education

Bachelor's degree in Hospitality, Business, or related field

Tools

Mindbody

Booker

SpaSoft

Job description

Arch Amenities Group, a leading provider of amenity management and wellness services, is seeking a Spa Director to lead the spa and wellness facility in Solon, IA. You will oversee operations, guest experience, and service standards while guiding a team of therapists and front desk staff.

The role requires a strong track record in hospitality leadership, budgeting, and marketing collaboration with owners and operators.