Spa & Wellness Director: Lead Experience & Growth

Socket.dev; Racine (WI); On-site; USD 70,000 - 100,000; Full time

Job summary

Arch Amenities Group is seeking a Spa Director to lead the spa and wellness facility, ensuring exceptional guest experiences, strong team leadership, and financial performance. You will oversee operations, budgeting, marketing, and business development with a focus on service standards and profitability.

The role requires a Bachelor’s degree (Hosp./Biz or related) and 5+ years of leadership in spa/hospitality, plus expertise in spa systems like Mindbody, Booker, SpaSoft.

Qualifications

• Bachelor's degree in Hospitality, Business, or related field preferred.
• 5+ years of progressive leadership experience in spa, wellness, or hospitality operations.
• Proven track record of leading high-performing teams and delivering strong financial results.

Responsibilities

• Oversee day-to-day spa operations, guest experience, and service standards.
• Lead, hire, train, and develop therapists, front desk staff, and spa attendants.
• Develop and manage the spa budget, pricing, and profitability.
• Drive marketing, promotions, and events to grow the spa business.

Skills

Leadership

Customer service

Financial management

Spa booking systems

Spa operations

Education

Bachelor's degree in Hospitality, Business or related field

Tools

Mindbody

Booker

SpaSoft

Job description

Arch Amenities Group is seeking a Spa Director to lead the spa and wellness facility, ensuring exceptional guest experiences, strong team leadership, and financial performance. You will oversee operations, budgeting, marketing, and business development with a focus on service standards and profitability.

The role requires a Bachelor’s degree (Hosp./Biz or related) and 5+ years of leadership in spa/hospitality, plus expertise in spa systems like Mindbody, Booker, SpaSoft.