Spa Operations & Guest Experience Manager

Nbutexas; Alexandria (VA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Wellness access

Training opportunities

Team-oriented culture

Influence wellness offerings

Competitive salary

Job summary

N/A is seeking a Spa Manager to oversee daily spa operations and lead service department teams in a premier wellness facility. This role emphasizes strong leadership, staff development, and a focus on guest experience to maintain high-quality service.

The ideal candidate brings proven spa or wellness management experience and can drive revenue through effective promotions and cost controls while fostering a welcoming environment for guests and staff alike.

Qualifications

• Proven experience in spa, hospitality, or wellness management.
• Strong leadership and team management skills.
• Knowledge of spa operations, staffing, and service delivery.
• Ability to manage financials including payroll and inventory.
• Excellent communication and problem-solving abilities.

Responsibilities

• Oversee daily operations across all spa service departments.
• Hire, train, schedule, and lead spa staff and service teams.
• Ensure exceptional guest experiences and resolve service issues.
• Manage budgets, payroll, inventory, and cost control.
• Implement promotions and strategies to drive revenue.

Skills

Leadership

Staff management

Customer experience

Communication

Problem-solving

Job description

N/A is seeking a Spa Manager to oversee daily spa operations and lead service department teams in a premier wellness facility. This role emphasizes strong leadership, staff development, and a focus on guest experience to maintain high-quality service.

The ideal candidate brings proven spa or wellness management experience and can drive revenue through effective promotions and cost controls while fostering a welcoming environment for guests and staff alike.