Spa Operations Leader

Socket.dev; Oxon Hill (MD); On-site; USD 55,000 - 85,000; Full time

Job summary

Arch Amenities Group is seeking a Spa Manager to oversee daily spa operations, manage the budget, and implement strategic plans including marketing initiatives and staff training.

The Spa Manager will liaise with other revenue centers on the property and professionally represent the facility and Arch Amenities Group, leading staff to meet guest expectations.

This role emphasizes delivering wellness-driven, hospitality-focused experiences within a premium amenity environment.

Responsibilities

• Ensures the Arch Amenities Group Experience for members and guests by maintaining the standards set in Arch Amenities Group Mission Statement/Values, Standards and Expectations, and Arch Amenities Group
• Brand Standards. Adheres to policies of the facility and Arch Amenities Group.
• Develops a comprehensive standard facility operations manual, including written policies and procedures for all facility services, administration, and maintenance using the Arch Amenities Group operations template.
• Uses a template to develop a monthly and yearly management report outlining key facility statistics and a summary of daily operations. Also reports any current or future concerns and forwards recommended changes to the client with Account Executive approval.

Job description

Arch Amenities Group is seeking a Spa Manager to oversee daily spa operations, manage the budget, and implement strategic plans including marketing initiatives and staff training.

The Spa Manager will liaise with other revenue centers on the property and professionally represent the facility and Arch Amenities Group, leading staff to meet guest expectations.

This role emphasizes delivering wellness-driven, hospitality-focused experiences within a premium amenity environment.