Spa Sales Leader — Flexible Hours & Growth Path

Hand & Stone Franchise Corp; Smyrna (GA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Performance bonus

Competitive salary

Employee discounts

Flexible schedule

Free uniforms

Advancement opportunities

Training & development

Job summary

Hand & Stone Massage and Facial Spas in Smyrna, GA is seeking a Lead Spa Associate to supervise daily operations and coach team members while driving membership sales and retail performance.

You will lead by example with superior customer service, help open/close procedures, maintain high cleanliness standards, and support scheduling and administrative tasks to ensure a smooth guest experience.

Qualifications

• Customer service excellence and strong communication are essential.
• Sales-driven mindset with ability to meet membership sales goals.
• Leadership or supervisory experience preferred for coaching others.
• Ability to multitask in a fast-paced environment.
• Flexible schedule with availability including weekends.

Responsibilities

• Lead by example in delivering exceptional customer service.
• Support Spa Associates through coaching, training, and daily guidance.
• Meet and exceed membership sales and retail goals.
• Build lasting relationships with members and guests.
• Promote spa services, memberships, and special offers.
• Assist with opening/closing procedures and daily operations.
• Maintain spa cleanliness and presentation standards.
• Answer phones, schedule appointments, and support administrative tasks.
• Help create a positive, results-driven team culture.

Skills

Customer service

Communication

Sales mindset

Leadership experience

Multitasking

Weekend availability

Job description

Hand & Stone Massage and Facial Spas in Smyrna, GA is seeking a Lead Spa Associate to supervise daily operations and coach team members while driving membership sales and retail performance.

You will lead by example with superior customer service, help open/close procedures, maintain high cleanliness standards, and support scheduling and administrative tasks to ensure a smooth guest experience.