Lead Spa Sales & Service: Flexible Schedule & Growth

Hand & Stone - Sugar Hill; Smyrna (GA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Free uniforms

Advancement opportunities

Training & development

Employee discounts

Job summary

Hand & Stone Smyrna is hiring a Lead Spa Associate to deliver exceptional client experiences and support daily operations. You will coach team members, drive membership sales, and promote services in a fast-paced spa setting.

The role requires leadership experience, strong customer service, and a passion for wellness. A flexible schedule including weekends is expected, with opportunities for advancement and training.

Qualifications

• Leadership or supervisory experience preferred.
• Strong customer service and communication skills required.
• Sales-driven mindset with a focus on wellness.

Responsibilities

• Lead by example in delivering exceptional customer service.
• Coach Spa Associates through daily guidance and training.
• Meet and exceed membership sales and retail goals.
• Build lasting relationships with members and guests.
• Promote spa services, memberships, and special offers.
• Assist with opening/closing procedures and daily operations.
• Maintain spa cleanliness and presentation standards.
• Answer phones, schedule appointments, and support admin tasks.
• Foster a positive, results-driven team culture.

Skills

Leadership

Customer service

Sales

Multitasking

Weekend availability

Job description

Hand & Stone Smyrna is hiring a Lead Spa Associate to deliver exceptional client experiences and support daily operations. You will coach team members, drive membership sales, and promote services in a fast-paced spa setting.

The role requires leadership experience, strong customer service, and a passion for wellness. A flexible schedule including weekends is expected, with opportunities for advancement and training.