Lead Spa Sales & Guest Experience - Flexible Schedule

Hand & Stone - Be Well Do Well LLC; Buford (GA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Job summary

Hand & Stone Massage and Facial Spas in Smyrna, GA is seeking a Lead Spa Associate. The role focuses on delivering excellent customer experiences, coaching team members, and driving membership sales while supporting daily spa operations.

Applicants should demonstrate leadership, a sales-driven mindset, and the ability to multitask in a fast-paced environment. Flexible scheduling and growth opportunities are offered within the franchise network.

Qualifications

• Experience delivering exceptional customer service.
• Sales-driven mindset with a passion for wellness.
• Leadership or supervisory experience preferred.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Lead by example in delivering exceptional customer service
• Support Spa Associates through coaching, training, and daily guidance
• Meet and exceed membership sales and retail goals
• Build lasting relationships with members and guests
• Promote spa services, memberships, and special offers
• Assist with opening/closing procedures and daily operations
• Maintain spa cleanliness and presentation standards
• Answer phones, schedule appointments, and support administrative tasks
• Help create a positive, results-driven team culture

Job description

Hand & Stone Massage and Facial Spas in Smyrna, GA is seeking a Lead Spa Associate. The role focuses on delivering excellent customer experiences, coaching team members, and driving membership sales while supporting daily spa operations.

Applicants should demonstrate leadership, a sales-driven mindset, and the ability to multitask in a fast-paced environment. Flexible scheduling and growth opportunities are offered within the franchise network.