Spa Lead: Flexible Schedule & Sales Coach

handandstonecareers; Smyrna (GA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Advanced bonus

Competitive pay

Employee discounts

Flexible schedule

Free uniforms

Advancement opportunities

Training & development

Job summary

Hand & Stone Massage and Facial Spas in Smyrna, GA is seeking a Lead Spa Associate to drive exceptional guest experiences while supporting daily operations and coaching team members. The role offers a path for leadership growth and a focus on member sales and wellness services.

The position requires strong customer service, a sales-driven mindset, and the ability to multitask in a fast-paced environment with a flexible schedule, including weekends.

Qualifications

• Strong customer service and communication skills.
• Sales-driven mindset with a passion for wellness.
• Leadership or supervisory experience preferred.
• Ability to multitask in a fast-paced environment.
• Flexible schedule, availability must include weekends.

Responsibilities

• Lead by example in delivering exceptional customer service
• Support Spa Associates through coaching, training, and daily guidance
• Meet and exceed membership sales and retail goals
• Build lasting relationships with members and guests
• Promote spa services, memberships, and special offers
• Assist with opening/closing procedures and daily operations
• Maintain spa cleanliness and presentation standards
• Answer phones, schedule appointments, and support administrative tasks
• Help create a positive, results-driven team culture

Skills

Customer service

Sales-driven

Leadership

Multitasking

Flexible schedule

Job description

Hand & Stone Massage and Facial Spas in Smyrna, GA is seeking a Lead Spa Associate to drive exceptional guest experiences while supporting daily operations and coaching team members. The role offers a path for leadership growth and a focus on member sales and wellness services.

The position requires strong customer service, a sales-driven mindset, and the ability to multitask in a fast-paced environment with a flexible schedule, including weekends.