Lead Spa Sales Associate

Hand & Stone - Be Well Do Well LLC; Buford (GA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Job summary

Hand & Stone Massage and Facial Spas in Smyrna, GA is seeking a Lead Spa Associate. The role focuses on delivering excellent customer experiences, coaching team members, and driving membership sales while supporting daily spa operations.

Applicants should demonstrate leadership, a sales-driven mindset, and the ability to multitask in a fast-paced environment. Flexible scheduling and growth opportunities are offered within the franchise network.

Qualifications

• Experience delivering exceptional customer service.
• Sales-driven mindset with a passion for wellness.
• Leadership or supervisory experience preferred.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Lead by example in delivering exceptional customer service
• Support Spa Associates through coaching, training, and daily guidance
• Meet and exceed membership sales and retail goals
• Build lasting relationships with members and guests
• Promote spa services, memberships, and special offers
• Assist with opening/closing procedures and daily operations
• Maintain spa cleanliness and presentation standards
• Answer phones, schedule appointments, and support administrative tasks
• Help create a positive, results-driven team culture

Job description

Benefits:

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Lead Spa Associate | $17/hour | Hand & Stone Smyrna GA

Welcome. Inspire. Lead.

At Hand & Stone Massage and Facial Spas, our vision is simple: to make each visit the best hour of our client's month. As a Lead Spa Associate, you'll play a key role in delivering exceptional client experiences while supporting daily operations, coaching team members, and helping drive spa performance.

Why Join Hand & Stone?

Leadership Growth – Take the next step in your career by supporting team development, membership growth, and operational excellence.

Training & Development – Access ongoing sales training, leadership coaching, and advancement opportunities within a growing wellness brand.

Flexible Scheduling – Enjoy a supportive work environment with scheduling options designed to fit your lifestyle.

Wellness-Focused Culture – Join an industry leader with over 20 years of success dedicated to helping clients and team members thrive.

What You'll Do

Lead by example in delivering exceptional customer service

Support Spa Associates through coaching, training, and daily guidance

Meet and exceed membership sales and retail goals

Build lasting relationships with members and guests

Promote spa services, memberships, and special offers

Assist with opening/closing procedures and daily operations

Maintain spa cleanliness and presentation standards

Answer phones, schedule appointments, and support administrative tasks

Help create a positive, results-driven team culture

What We're Looking For

Strong customer service and communication skills

Sales-driven mindset with a passion for wellness

Leadership or supervisory experience preferred

Ability to multitask in a fast-paced environment

Flexible schedule, availability must include weekends

Join Hand & Stone and help create experiences that make every visit the best hour of our clients' month.

LSA631

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.