Spa Sales & Guest Experience Specialist

Hand & Stone Massage and Facial Spa; Cleveland (OH); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

LifeMart program

KinderCare discount

Flexible shifts

Job summary

Hand & Stone Massage and Facial Spa invites friendly Spa Associates to join our team in Cleveland, OH. You will greet clients, schedule appointments, answer phones, and promote our membership programs while delivering five-star experiences that make every visit memorable.

We value excellent customer service, detailed knowledge of our menu of services, and the ability to communicate promotions clearly. Join a supportive team committed to care, cleanliness, and growth within a leading wellness

Responsibilities

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

Skills

Meet membership sales goals

Job description

Hand & Stone Massage and Facial Spa invites friendly Spa Associates to join our team in Cleveland, OH. You will greet clients, schedule appointments, answer phones, and promote our membership programs while delivering five-star experiences that make every visit memorable.

We value excellent customer service, detailed knowledge of our menu of services, and the ability to communicate promotions clearly. Join a supportive team committed to care, cleanliness, and growth within a leading wellness