Spa Guest Experience & Sales Associate

Hand & Stone; Menomonee Falls (WI); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

401(k)

Bonus based on performance

Job summary

Hand & Stone Massage and Facial Spas is seeking Spa Associates to welcome guests, answer phones, schedule appointments, and promote services. You will play a key role in delivering a memorable guest experience and maintaining a clean, inviting spa environment.

Flexible shifts and opportunities for growth are offered across locations in the United States. Join a team focused on hospitality, training, and ongoing development, with benefits including health and vision insurance, a 401(k), and

Qualifications

• Provide excellent customer service to members and guests.
• Answer phones, schedule appointments, and handle client files.
• Have a detailed knowledge of Hand & Stone service menu.
• Ability to work flexible shifts.

Responsibilities

• Respond to member inquiries and promote services.
• Assist guests with scheduling and product/service selections.
• Maintain spa cleanliness and professional appearance.
• Upsell memberships and promotions when appropriate.

Skills

Customer service

Communication

Sales

Job description

Hand & Stone Massage and Facial Spas is seeking Spa Associates to welcome guests, answer phones, schedule appointments, and promote services. You will play a key role in delivering a memorable guest experience and maintaining a clean, inviting spa environment.

Flexible shifts and opportunities for growth are offered across locations in the United States. Join a team focused on hospitality, training, and ongoing development, with benefits including health and vision insurance, a 401(k), and