Spa Guest Experience & Membership Sales Associate

Hand & Stone Massage and Facial Spa; Montclair (NJ); Presencial; USD 22.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

KinderCare discounts

Free uniforms

Advancement opportunities

Training & development

Bonus based on performance

Company parties

Competitive salary

Employee discounts

Flexible schedule

Descripción de la vacante

Hand & Stone Massage and Facial Spas is seeking Spa Associates to greet clients, promote services and memberships, and help deliver a top‑notch guest experience. You will handle phones, schedule appointments, and support daily operations while maintaining a clean, welcoming spa environment.

The role emphasizes sales-driven service, teamwork, and a friendly, professional approach to guests and members. Flexible schedules and a collaborative work culture are highlighted.

Formación

• Prior customer service experience preferred.
• Ability to meet membership sales goals.
• Strong communication and interpersonal skills.
• Friendly, professional demeanor.

Responsabilidades

• Answer phones, schedule appointments, and file documents.
• Provide excellent customer service to members and guests.
• Explain and promote services, promotions, and memberships.
• Meet membership sales goals and contribute to revenue.
• Maintain spa cleanliness standards and a welcoming atmosphere.

Conocimientos

Customer service

Sales

Communication

Phone etiquette

Descripción del empleo

Hand & Stone Massage and Facial Spas is seeking Spa Associates to greet clients, promote services and memberships, and help deliver a top‑notch guest experience. You will handle phones, schedule appointments, and support daily operations while maintaining a clean, welcoming spa environment.

The role emphasizes sales-driven service, teamwork, and a friendly, professional approach to guests and members. Flexible schedules and a collaborative work culture are highlighted.