Spa Guest Experience & Sales Concierge

Hand & Stone Massage and Facial Spa; Phoenix (AZ); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Free uniforms

Paid time off

Training & development

Job summary

Hand & Stone Massage and Facial Spa is hiring Spa Associates to welcome clients and deliver 5-star experiences. You will answer phones, schedule appointments, promote memberships, and maintain a clean, organized front desk while providing friendly service to members and guests.

Join a team backed by two decades of wellness leadership, with flexible shifts, employee discounts, and opportunities for growth through live sales training and leadership roles.

Qualifications

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

Responsibilities

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

Job description

Hand & Stone Massage and Facial Spa is hiring Spa Associates to welcome clients and deliver 5-star experiences. You will answer phones, schedule appointments, promote memberships, and maintain a clean, organized front desk while providing friendly service to members and guests.

Join a team backed by two decades of wellness leadership, with flexible shifts, employee discounts, and opportunities for growth through live sales training and leadership roles.