Spa Sales & Guest Experience Champion

Hand & Stone - Powder Springs - Lost Mountain; Powder Springs (GA); On-site; USD 29,000 - 38,000; Full time

Benefits offered by this job

KinderCare discount

LifeMart program benefits

Spa training webinars

Job summary

Hand & Stone Massage and Facial Spas in Powder Springs, GA is seeking a friendly Spa Associate to welcome members and guests, answer phones, book appointments, and uphold our commitment to a five-star guest experience.

You will promote services and promotions, meet membership sales goals, maintain spa cleanliness, and participate in ongoing training through live webinars, with opportunities for leadership roles and career growth.

Qualifications

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services.
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients.
• Uphold spa cleanliness standards.
• Answer phones, schedule appointments, and file documents.
• Perform various other duties as assigned.

Responsibilities

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services.
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients.
• Uphold spa cleanliness standards.
• Answer phones, schedule appointments, and file documents.
• Perform various other duties as assigned.

Skills

Membership sales goals

Service menu knowledge

Customer service

Sales promotions communication

Cleanliness standards

Phone & scheduling

Duties as assigned

Job description

Hand & Stone Massage and Facial Spas in Powder Springs, GA is seeking a friendly Spa Associate to welcome members and guests, answer phones, book appointments, and uphold our commitment to a five-star guest experience.

You will promote services and promotions, meet membership sales goals, maintain spa cleanliness, and participate in ongoing training through live webinars, with opportunities for leadership roles and career growth.