Spa Guest Experience & Membership Sales Specialist

Hand and Stone Massage and Facial Spa, Inc.; Arlington (TX); On-site; USD 16,531,000 - 24,797,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Bonus based on performance

Dental insurance

Employee discounts

Flexible schedule

Job summary

Hand & Stone Massage and Facial Spa, Inc. is seeking Spa Associates to greet clients, answer phones, and schedule appointments while delivering outstanding service. You will promote services, explain membership benefits, and help maintain a welcoming spa environment.

This role emphasizes quality guest experiences, accurate scheduling, and upselling opportunities within a supportive, team-driven setting.

Responsibilities

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services.
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients.
• Uphold spa cleanliness standards.
• Answer phones, schedule appointments, and file documents.
• Perform various other duties as assigned.

Job description

Hand & Stone Massage and Facial Spa, Inc. is seeking Spa Associates to greet clients, answer phones, and schedule appointments while delivering outstanding service. You will promote services, explain membership benefits, and help maintain a welcoming spa environment.

This role emphasizes quality guest experiences, accurate scheduling, and upselling opportunities within a supportive, team-driven setting.