Spa Membership Sales & Guest Experience Specialist

Hand and Stone Massage and Facial Spa, Inc.; Northbrook (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Training & development

401(k)

Dental insurance

Flexible schedule

Job summary

Hand & Stone Massage and Facial Spas is seeking Spa Associates to host clients and drive membership sales while delivering 5-star experiences. You will answer phones, schedule appointments, and maintain cleanliness, with opportunities for advancement.

Join a team that emphasizes training, development, and a flexible schedule, backed by a long-standing wellness brand focused on customer care and community connection.

Qualifications

• Meet membership sales goals.
• Provide excellent customer service to members and guests.
• Effectively communicate sales, promotions, and service options with clients.

Responsibilities

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services.
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients.
• Uphold spa cleanliness standards.
• Answer phones, schedule appointments, and file documents.
• Perform various other duties as assigned.

Skills

Membership sales

Customer service

Sales

Job description

Hand & Stone Massage and Facial Spas is seeking Spa Associates to host clients and drive membership sales while delivering 5-star experiences. You will answer phones, schedule appointments, and maintain cleanliness, with opportunities for advancement.

Join a team that emphasizes training, development, and a flexible schedule, backed by a long-standing wellness brand focused on customer care and community connection.