Spa Front Desk Pro: Membership Sales & Guest Experience

Hand & Stone Massage and Facial Spa; Lithonia (GA); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

Competitive pay + commissions

Sales contests

Career advancement

Ongoing training

Flexible hours

Positive work environment

Employee discounts

Job summary

Hand & Stone Massage and Facial Spa in Stonecrest, GA is seeking a friendly Spa Front Desk Associate to greet guests, schedule appointments, and drive membership sales. You will answer phones, process orders, and uphold our high standards of cleanliness and customer service.

The role offers flexible hours, on-site work, and opportunities for advancement with training and commissions. No prior spa experience required—we will train you.

Qualifications

• Having a high school diploma or equivalent is required.
• Must be 18 years old or older.
• Must be exceptionally organized and have great attention to detail.
• Must be a strong team player with the ability to work independently with minimal supervision.

Responsibilities

• Meet membership sales goals
• Detailed knowledge of the menu of services – don’t worry, we’ll train you!
• Have excellent customer service to members and guests, while building relationships that last
• Capable of working flexible hours
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Bring a positive and energetic attitude
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

Skills

Customer service

Sales

Communication

Teamwork

Organization

POS system

Education

High school diploma or equivalent

Tools

POS system

Job description

Hand & Stone Massage and Facial Spa in Stonecrest, GA is seeking a friendly Spa Front Desk Associate to greet guests, schedule appointments, and drive membership sales. You will answer phones, process orders, and uphold our high standards of cleanliness and customer service.

The role offers flexible hours, on-site work, and opportunities for advancement with training and commissions. No prior spa experience required—we will train you.