Spa Sales Associate

Hand & Stone - Matthews; Matthews (NC); On-site; USD 32,000 - 36,000; Part time

Benefits offered by this job

Employee discounts

Flexible schedule

Employee rewards program

Free food & snacks

Job summary

A leading spa service provider in Matthews, North Carolina is seeking a Spa Sales Associate. Your role will focus on providing excellent customer service, booking appointments, and selling memberships in a professional and safe environment. The ideal candidate will have strong communication skills and the ability to multitask effectively, making each guest experience outstanding. Hourly wage plus commissions and flexible schedules offered.

Qualifications

• Knowledge of Microsoft Office applications.
• Excellent verbal and written communication skills.
• Ability to handle stressful situations professionally.

Responsibilities

• Provide excellent customer service to members/guests.
• Welcome and greet members/guests upon arrival.
• Answer phones, book appointments, sell memberships.
• Follow proper filing procedures/file maintenance
• Promote health/wellness benefits of massage therapy
• Maintain a professional and clean work environment & appearance
• Positive, energetic attitude
• Team player
• Perform various other duties as assigned

Skills

Customer service

Communication skills

Multitasking

Multitasking

Professional appearance

Tools

Microsoft Office

Spa Software

Job description

Benefits

• Employee discounts
• Flexible schedule
• Free food & snacks
• Training & development

Overview

Hand and Stone is seeking a Spa Sales Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING!

Responsibilities

• Provide excellent customer service to members/guests
• Welcome and greet members/guests upon arrival
• Answer phones, book appointments, sell memberships, gift cards and upgrades
• Follow proper filing procedures/file maintenance
• Promote health/wellness benefits of massage therapy
• Maintain a professional and clean work environment & appearance
• Positive, energetic attitude
• Team player
• Perform various other duties as assigned

What’s in it for you?

• Hourly wage plus commissions and bonuses
• Flexible schedules
• Professional and safe work environment
• Employee discounts
• Employee rewards program/employee referral bonus
• Contests

Job Requirements

• Knowledge of Microsoft Office application, Spa Software (will train) and basic accounting principles.
• Excellent personal appearance, good verbal and written communication skills.
• Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest