Spa Associate

Hand & Stone Franchise Corp; Brandywine (MD); On-site; USD 30,000 - 40,000; Part time

Benefits offered by this job

Employee discounts

Flexible schedule

Training & development

401(k)

401(k) matching

Free food & snacks

Job summary

Hand & Stone Franchise Corp is seeking a Spa Associate in Brandywine, Maryland. You will be a crucial link in ensuring that our customers' experience is outstanding. Responsibilities include providing excellent customer service, booking appointments, and promoting health benefits of massage therapy.

The ideal candidate will possess excellent communication skills and the ability to multitask under pressure. This position offers flexible schedules, an hourly wage plus commissions, and employee discounts.

Qualifications

• Knowledge of Microsoft Office applications and basic accounting principles.
• Excellent personal appearance and good communication skills.
• Ability to handle stressful situations and multitask professionally.

Responsibilities

• Provide excellent customer service to members and guests.
• Welcome and greet members/guests upon arrival.
• Answer phones, book appointments, and sell memberships.

Skills

Customer Service

Multitasking

Verbal Communication

Tools

Microsoft Office

Spa Soft

Job description

Benefits

• 401(k)
• 401(k) matching
• Employee discounts
• Flexible schedule
• Free food & snacks
• Free uniforms
• Opportunity for advancement
• Training & development

Hand and Stone is seeking for a Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! The primary Qualifications and Requirements of this role include, but are not limited to:

Responsibilities

• Provide excellent customer service to members/guests
• Welcome and greet members/guests upon arrival
• Answer phones, book appointments, sell memberships, gift cards and upgrades
• Follow proper filing procedures/file maintenance
• Promote health/wellness benefits of massage therapy
• Maintain a professional and clean work environment & appearance
• Positive, energetic attitude
• Team player
• Perform various other duties as assigned

What’s in it for you?

• Hourly wage plus commissions and bonuses
• Flexible schedules
• Professional and safe work environment
• Employee discounts
• Employee rewards program/employee referral bonus
• Contests

Job Requirements

• Knowledge of Microsoft Office application, Spa Soft (will train) and basic accounting principles.
• Excellent personal appearance, good verbal and written communication skills.
• Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest