Spa Sales and Customer Service Associate

Hand & Stone Franchise Corp; Bedford (NH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employee referral bonus

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Contests

Job summary

A spa service company in Bedford, New Hampshire is hiring a Spa Associate to ensure clients have an outstanding experience. Responsibilities include providing excellent customer service, greeting guests, booking appointments, and promoting wellness benefits. Ideal candidates have strong communication skills, a positive attitude, and can multitask effectively. Competitive salary with hourly pay plus commissions is offered.

Qualifications

• Excellent personal appearance and communication skills.
• Ability to handle stressful situations and multitask professionally.
• Answer phones, book appointments, sell memberships, gift cards and upgrades.
• Follow proper filing procedures/file maintenance.
• Promote health/wellness benefits of massage therapy.
• Maintain a professional and clean work environment & appearance.
• Positive, energetic attitude.
• Team player.
• Perform various other duties as assigned.

Responsibilities

• Provide excellent customer service to members/guests.
• Greet members/guests and assist with their needs.
• Answer phones, book appointments, and sell memberships.
• Maintain clean, professional spa environment.
• Represent Hand & Stone with professionalism.

Skills

Excellent customer service

Positive, energetic attitude

Ability to multitask

Good verbal and written communication

Team player

Job description

Benefits

• employee referral bonus
• Bonus based on performance
• Competitive salary
• Employee discounts
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Training & development

Hand and Stone is seeking for a Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! The primary Qualifications and Requirements of this role include, but are not limited to:

• Provide excellent customer service to members/guests
• Welcome and greet members/guests upon arrival
• Answer phones, book appointments, sell memberships, gift cards and upgrades
• Follow proper filing procedures/file maintenance
• Promote health/wellness benefits of massage therapy
• Maintain a professional and clean work environment & appearance
• Positive, energetic attitude
• Team player
• Perform various other duties as assigned

What’s in it for you

• Hourly wage plus commissions and bonuses
• Flexible schedules
• Professional and safe work environment
• Employee discounts
• Employee rewards program/employee referral bonus
• Contests

Job Requirements

• Excellent personal appearance, good verbal and written communication skills.
• Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest

SA175