Spa Associate

Hand & Stone - 15904 F Crain HWY - Brandywine, MD; Brandywine (MD); On-site; USD 20,664 - 34,440; Part time

Benefits offered by this job

401(k)

401(k) matching

Employee discounts

Flexible schedule

Free food & snacks

Opportunity for advancement

Training & development

Wellness resources

Job summary

Hand & Stone in Brandywine, MD is looking for a Spa Associate responsible for delivering outstanding customer service and maintaining a professional spa environment. You will greet guests, book appointments, and promote health and wellness benefits of massage therapy.

The ideal candidate possesses strong multitasking skills and a positive attitude. Join us to thrive in a flexible, supportive work environment with competitive hourly wages and commission opportunities.

Qualifications

• Knowledge of Microsoft Office applications and basic accounting principles.
• Excellent personal appearance.
• Ability to handle stressful situations and multitask while focusing on guests.

Responsibilities

• Provide excellent customer service to members and guests.
• Greet members and guests upon arrival.
• Answer phones and book appointments.

Skills

Customer service skills

Verbal and written communication

Ability to multitask

Positive attitude

Tools

Microsoft Office

Spa Soft

Job description

Benefits:

• 401(k)
• 401(k) matching
• Employee discounts
• Flexible schedule
• Free food & snacks
• Opportunity for advancement
• Training & development
• Wellness resources

Hand and Stone is seeking a Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! The primary Qualifications and Requirements of this role include, but are not limited to:

• Provide excellent customer service to members/guests
• Welcome and greet members/guests upon arrival
• Answer phones, book appointments, sell memberships, gift cards and upgrades
• Follow proper filing procedures/file maintenance
• Promote health/wellness benefits of massage therapy
• Maintain a professional and clean work environment & appearance
• Positive, energetic attitude
• Team player
• Perform various other duties as assigned

What’s in it for you?

• Hourly wage plus commissions and bonuses
• Flexible schedules
• Professional and safe work environment
• Employee discounts
• Employee rewards program/employee referral bonus
• Contests

Job Requirements:

• Knowledge of Microsoft Office application, Spa Soft (will train) and basic accounting principles.
• Excellent personal appearance, good verbal and written communication skills.
• Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest