Spa Associate

Hand & Stone - 21435 Epicerie Plz - Sterling, VA; Sterling (VA); On-site; USD 30,000 - 40,000; Part time

Benefits offered by this job

401(k)

401(k) matching

Employee discounts

Flexible schedule

Free food & snacks

Free uniforms

Opportunity for advancement

Training & development

Job summary

Hand & Stone in Sterling, VA is looking for a Spa Associate committed to delivering outstanding customer service. Your responsibilities will include welcoming guests, booking appointments, and promoting the benefits of massage therapy. The ideal candidate will possess strong communication skills and a professional appearance and will be trained in the required software.

The position offers an hourly wage, commissions, and bonuses, along with a flexible and rewarding work environment.

Qualifications

• Knowledge of Microsoft Office applications and basic accounting principles.
• Excellent personal appearance and communication skills.
• Ability to handle stressful situations and multitask effectively.

Responsibilities

• Provide excellent customer service to members and guests.
• Welcome and greet members upon arrival.
• Book appointments and sell memberships and gift cards.
• Maintain a professional and clean work environment.

Skills

Customer service

Verbal and written communication skills

Ability to multitask

Knowledge of Microsoft Office

Tools

Spa Soft

Job description

Benefits

• 401(k)
• 401(k) matching
• Employee discounts
• Flexible schedule
• Free food & snacks
• Free uniforms
• Opportunity for advancement
• Training & development

Hand and Stone is seeking for a Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! The primary Qualifications and Requirements of this role include, but are not limited to:

Responsibilities

• Provide excellent customer service to members/guests
• Welcome and greet members/guests upon arrival
• Answer phones, book appointments, sell memberships, gift cards and upgrades
• Follow proper filing procedures/file maintenance
• Promote health/wellness benefits of massage therapy
• Maintain a professional and clean work environment & appearance
• Positive, energetic attitude
• Team player
• Perform various other duties as assigned

What’s in it for you?

• Hourly wage plus commissions and bonuses
• Flexible schedules
• Professional and safe work environment
• Employee discounts
• Employee rewards program/employee referral bonus
• Contests

Job Requirements

• Knowledge of Microsoft Office application, Spa Soft (will train) and basic accounting principles.
• Excellent personal appearance, good verbal and written communication skills.
• Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest