Spa Sales and Guest Service Associate

Hand & Stone Franchise Corp; Hackensack (NJ); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Training & development

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Contests with Bonus Structure

Job summary

Hand and Stone in Hackensack is seeking Spa Sales Associates to ensure an outstanding guest experience. You will be the friendly first point of contact, greet members, answer phones, book appointments, and promote massage therapy and esthetics benefits.

This role offers $18.00 per hour plus commission, flexible schedules, night and weekend availability, and employee discounts. A professional appearance and strong communication skills are essential.

Qualifications

• Provide excellent customer service to members/guests.
• Welcome and greet members/guests upon arrival.
• Answer phones, book appointments, sell memberships, gift cards and enhancements.
• Promote health/wellness benefits of massage therapy and esthetics.
• Maintain a professional and clean work environment & appearance.
• Positive, energetic attitude.
• Team player.
• Perform various other duties as assigned.

Responsibilities

• Provide excellent customer service to members/guests.
• Greet members/guests upon arrival.
• Answer phones and book appointments.
• Promote wellness benefits of massage therapy and esthetics.
• Maintain a professional and clean work environment.

Skills

Customer service

Greet guests

Phone handling

Sales & memberships

Team player

Tools

Microsoft Office

Spa Software

Job description

Benefits:

• Training & development
• Bonus based on performance
• Competitive salary
• Employee discounts
• Flexible schedule

Welcome, Empower, Connect!!

Hand and Stone in Hackensack is seeking Spa Sales Associates!! You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING!! The primary Qualifications and Requirements of this role include, but are not limited to:

• Provide excellent customer service to members/guests
• Welcome and greet members/guests upon arrival
• Answer phones, book appointments, sell memberships, gift cards and enhancements
• Follow proper filing procedures/file maintenance
• Promote health/wellness benefits of massage therapy and esthetics
• Maintain a professional and clean work environment & appearance
• Positive, energetic attitude
• Team player
• Perform various other duties as assigned

What’s in it for you?

• $18.00 per Hourly Wage + Commission $$$
• Flexible schedules
• Night and weekend availability a MUST
• Professional and safe work environment
• Employee discounts
• Contests with Bonus Structure

Job Requirements:

• Knowledge of Microsoft Office applications and Spa Software (will train).
• Excellent personal appearance, good verbal and written communication skills.
• Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.