Spa Sales and Guest Service Associate

Hand & Stone Franchise Corp; Bridgewater (MA); On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Bonus based on performance

Opportunity for advancement

Training & development

Vision insurance

Dental insurance

Competitive salary

Job summary

Hand & Stone Massage and Facial Spa is seeking a Sales Associate in Bridgewater, NJ. This front-desk role involves greeting guests, answering phones, booking appointments, and guiding clients to memberships that fit their lives. No spa experience is required; training will be provided to cover the rest.

You’ll learn the service menu, promote memberships, and contribute to meeting monthly sales goals while supporting a friendly, welcoming environment.

Qualifications

• No spa experience needed; customer service/retail/hospitality background acceptable.
• We will train you on the rest.

Responsibilities

• Welcome guests and make them feel taken care of.
• Answer phones, schedule and confirm appointments.
• Learn our menu and recommend services for each client.
• Discuss memberships and hit monthly sales goals.
• Promotions, front desk upkeep, and stocking.
• Handle filing and other day-to-day tasks.

Skills

Customer service

Retail experience

Hospitality

Job description

Benefits

• Health insurance
• Opportunity for advancement
• Training & development
• Vision insurance
• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance

Sales Associate — Hand & Stone Massage and Facial Spa

Bridgewater, NJ

As a Sales Associate, you're the first face our clients see and the reason they come back. You greet guests, answer phones, book appointments, explain our services, and help people find the membership that fits their life. It's a front-desk role at heart, but really it's about taking care of people — and turning great service into memberships.

No spa experience needed — if you've worked in customer service, retail, or hospitality, you've got the foundation. We'll train you on the rest.

What you'll do

• Welcome guests and make them feel taken care of
• Answer phones, schedule and confirm appointments
• Learn our menu and recommend the right service for each client
• Talk to clients about memberships and hit monthly goals (every sale boosts your pay)
• Share current promotions and keep the front desk clean and stocked
• Handle filing and other day-to-day tasks

Pay and benefits

• $17/hour to start, with raises as you grow
• $10–$35 commission per membership sold
• An extra $2/hour for each membership sold when you sell 12 memberships in two weeks
• Separate commission on gift card sales
• 401(k) with company match and health insurance
• Rigorous sales training to set you up to win

Apply today

If you love making people's day and want to grow a career in wellness, come join the team at Hand & Stone Turnersville.

Esperance Beauty is an equal opportunity employer.