Front Desk - Spa Associate

Hand & Stone Massage and Facial Spa; Irving (TX); Vor Ort; USD 19.000 - 25.000; Vollzeit

Benefits dieser Stelle

Health insurance

Training & development

Vision insurance

Competitive salary

Dental insurance

Zusammenfassung

Hand and Stone Massage and Facial Spa in Irving, TX is seeking a friendly Front Desk Spa Associate to ensure an outstanding guest experience. You will be the first point of contact, welcoming members and guests, answering phones, booking appointments, and assisting with memberships and upgrades.

The role requires excellent personal appearance, strong communication, multitasking under pressure, and teamwork.

Qualifikationen

• Excellent personal appearance and communication skills.
• Ability to handle stressful situations professionally and multitask.
• Knowledge of retail and appointment booking systems is a plus.
• Strong team player with ability to work independently.

Aufgaben

• Provide excellent customer service to members and guests.
• Welcome and greet guests on arrival.
• Answer phones, book appointments, and upsell memberships.
• Maintain filing procedures and receptionist duties.

Kenntnisse

Customer service

Greet guests

Phone etiquette

Sales / upselling

Team player

Multitasking

Professional appearance

POS / booking systems

Tools

Point of Sale systems

Appointment booking software

Jobbeschreibung

Benefits:

• Health insurance
• Training & development
• Vision insurance
• Competitive salary
• Dental insurance

Hand and Stone is looking for a friendly and enthusiastic individual to fill the role of Front Desk Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! The primary Qualifications and Requirements of this role include, but are not limited to:

• Provide excellent customer service to members/guests
• Welcome and greet members/guests upon arrival
• Answer phones, book appointments, sell memberships, gift cards and upgrades
• Follow proper filing procedures/file maintenance
• Promote health/wellness benefits of massage therapy and skin care
• Maintain a professional and clean work environment & appearance
• Positive, energetic attitude
• Builder of Relationships
• Team player
• Perform various other duties as assigned

What’s in it for you?

• Hourly wage plus commissions and bonuses
• Flexible schedules
• Professional and safe work environment
• Employee discounts
• Employee rewards program/employee referral bonus
• Contests

Job Requirements:

• Excellent personal appearance, good verbal and written communication skills.
• Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest
• A strong team player with ability to work independently with minimal supervision
• Knowledge of retail, point of sales systems and/or appointment booking computer systems, a plus

If you’re looking for a supportive spa where you can grow your career - Come join our family!

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.